Community health reaching more Victorians than ever before
14 October 2025
Media Release
Community health organisations across Victoria are helping thousands of people live healthier lives, while easing pressure on our hospitals.
New data from the 2024–25 Community Health First Impact Report, released today, shows that chronic disease programs pioneered and delivered by community health have reduced hospital admissions and emergency department visits, and improved the long-term health outcomes for patients. Helping people stay well at home and creating significant hospital savings.
In the past year alone, more than 674,000 people – 1 in 10 Victorians – accessed community health services, an increase of 11% on the previous year.
“More Victorians than ever before are seeking trusted health and wellbeing services close to home, and community health organisations are increasingly becoming the first point of contact,” said Anna Robinson, Chair of Community Health First.
Showcasing outcomes from all 22 registered independent community health organisations, the 2024–25 Community Health First Impact Report, highlights the sector’s collective contribution to improving health and wellbeing, with 92% of clients saying community helps them better manage their health and wellbeing.
“Community health is delivering a model of care that works. It recognises that health and wellbeing is shaped by income, education, housing and the quality of social connections. Services are designed to reflect the unique needs of each person and the communities we work in – there is no one-size-fits-all approach,” said Anna Robinson, Chair, Community Health First.
Community Health First’s latest statewide Client Impact Survey, consistently highlighted three key strengths of community health:
It’s affordable – removing cost barriers to essential care
It’s local – services are close to home and embedded in the community
It’s personalised – care is tailored to each person’s circumstances
For families doing it tough, community health is a lifeline. It prevents financial stress from becoming acute illness by delivering an affordable option in the right place when people need it most.
Two thirds of people seeking support through community health say it is better compared to other health or wellbeing services they use.
“Community health delivers strong outcomes, with 9 in 10 clients saying community health makes it easier to makes it easier to get the care and support they need, and that the care they receive is personalised to their needs,” Robinson said.
As Victoria’s health needs grow, community health is ready to scale and support more people across the state.
Increased reach will not only deliver better health outcomes, but it will also save the health system money. New programs trialled and independently evaluated show that for every $1 invested, up to $13 is saved in future health costs.
Community Health First is calling for strategic investment in next year’s State Budget to expand access and amplify impact – delivering better outcomes sooner, and building a healthier, more equitable Victoria
“Community health is one of the smartest investments the government can make. It’s proven, it’s local, and it delivers real value for clients and the health system.” Robinson said.
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For media comment or interviews contact Jo on 0423 811 048 or email contact@communityhealthfirst.org.au
Community Health First is an initiative led by all 22 registered independent community health services in Victoria united by one shared goal – improving the health, wellbeing and quality of life for all Victorians.