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The power of support in one place

3 February 2026

Article

We asked community health clients about their experiences, and their responses told a consistent story: community health helps people stay healthy and well, supported on their health journey, and feel more connected to their local community.


At the heart of community health is a simple but important principle: meet people where they are. We know that health and wellbeing don't exist in a vacuum. They're shaped by income, education, housing, and the strength of someone's social connections. That's why community health services are purposely designed to reflect the unique needs of each person and the communities we work in. There is no one-size-fits-all approach.




What our clients told us:


  • 92% of clients say community health helps them better manage their health and wellbeing 

  • 89% of clients say community health makes it easier to get the care and support they need 

  • 76% of clients say community health makes them feel more connected and less alone 



Nearly half of our clients accessing more than one service through their local community health organisation and two thirds of people seeking support through community health say it is better compared to other health or wellbeing services they use.


Our client feedback is a picture of community health in action: responsive, personal, and genuinely making a difference.



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Community Health First is an initiative led by all 21 registered independent community health services in Victoria united by one shared goal – improving the health, wellbeing and quality of life for all Victorians.


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Community Health First acknowledges the traditional custodians of the lands on which we live and work, and we pay our respects to Elders past and present.

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